Fire Damage Insurance Claims

Dealing with fire damage insurance claims can be a challenging and overwhelming process. Engaging a loss assessor to handle your fire damage claim for you is almost always the best option as they deal directly with the insurance company and negotiate the best available settlement on your behalf so you don’t have to.
However, if you do decide to handle it all yourself, you should follow these steps, to help you navigate the process more smoothly:
- Safety First: Ensure that everyone is safe and out of harm’s way. Contact emergency services immediately if the fire is still ongoing or if there are any injuries.
- Notify Your Insurance Company: Report the fire incident to your insurance company as soon as possible. Many insurance policies have specific time limits for filing a claim, so it’s crucial to act quickly.
- Document the Damage: Take photos and videos of the damage caused by the fire. This will serve as evidence for your insurance claim and help in the assessment process.
- Prevent Further Damage: Take reasonable steps to prevent further damage to your property, such as covering damaged areas with tarps or boarding up broken windows. However, don’t make permanent repairs until your insurance adjuster has assessed the damage.
- Keep Records: Maintain a detailed record of all interactions with your insurance company, including phone calls, emails, and letters. Note down the names and titles of the representatives you speak with.
- Cooperate with the Insurance Company’s Loss Adjuster: Once you’ve filed your claim, an insurance adjuster will likely visit your property to assess the damage. Cooperate fully and provide them with all the necessary information. Be honest about the extent of the damage.
- Understand Your Policy: Familiarize yourself with the terms and coverage of your insurance policy. This will help you understand what is covered and what may not be covered under your specific policy.
- Get Multiple Estimates: For repairs and restoration, obtain multiple estimates from reputable contractors. This will help you gauge the cost of restoring your property accurately.
- Keep Receipts and Invoices: Keep track of all expenses related to the fire damage, including temporary housing costs, meals, and any other necessary expenses. These receipts will be essential for reimbursement.
- Don’t Accept Lowball Offers: Insurance companies may sometimes offer settlements that are less than what you believe you are entitled to. Don’t be afraid to negotiate or seek assistance from a public adjuster if necessary.
- Seek Legal Advice if Needed: If you encounter difficulties or disputes during the claims process, consider seeking legal advice from an experienced solicitor specialising in insurance claims.
- Be Patient and Persistent: Dealing with insurance claims can be time-consuming, but it’s essential to be patient and persistent throughout the process.
Remember, every insurance claim is unique, and the process can vary depending on your policy and insurance company. Staying organized and informed will significantly increase your chances of a successful fire damage insurance claim settlement.
Types of Fire Damage Insurance Claims

The usual types of fire damage Insurance claims that we deal with occur as a result of discarded cigarettes, candles or chip pans going on fire where boiling oil is left on stoves and allowed to overheat. The fumes then ignite causing the fire. Other types of fire that we commonly see are due to electrical faults where appliances or wiring in the dwelling or commercial building malfunction.
Similarly, fire damage insurance claims can also be due to ashes being put in bins that are cleared out from fireplaces following the fire the night before or even the spread of fire from an adjoining building to your own building. Fire damage insurance claims can also occur arising from arson or malicious damage by intruders or vandals.
Fire damage can spread to areas in your home that may not be immediately visible to you. Sometimes, smoke or soot can spread to areas in the house where the fire itself did not even reach. Electrical appliances are often vulnerable to breaking down when soot gets into them as it can become corrosive and cause major damage. Hence, professional cleaning would be crucial here to prevent any further damage.
Efficient and Stress-Free Fire Damage Insurance Claims Consultation
Fire damage to your home or business can be a very stressful and distressing experience and it can often be difficult to know what to do next. When you appoint us as your representative, we will immediately start the claims process by reporting your claim and then surveying the damaged property. We will offer you the best advice on issues relating to fire damage insurance claims and any other queries that you may have such as finding alternative accommodation, dealing with your damaged contents or goods and many more.
Fire Damage Insurance Claims Settlement

We will deal directly with the insurance company and negotiate the best available settlement on your behalf so you don’t have to. This will give you the opportunity and time to deal with the more practical matters of looking after your family or business needs.
Fire Damage Insurance Claims Consultation
We operate on a ‘’No Win, No Fee’’ basis and only charge a percentage based upon the total and final settlement we agree with the insurance company. Hence, we would provide a free consultation for your fire damage claim and answer any questions that you may have. How will you, the policyholder know exactly what you are entitled to claim for and how to proceed with a claim – this is the benefit of engaging a Loss Assessor to act for you in the preparation and negotiation of a fire claim.
Contact us today and one of our experienced Loss Assessors will talk you through the process of how to go about handling fire damage insurance claims.
N.J. Carroll & Associates Ltd are regulated by the Central Bank of Ireland. Our Financial Regulator Certificate number is C41330. Niall Carroll is a member of the Society of Chartered Surveyors and the Royal Institute of Chartered Surveyors. We are also a member of the Irish Claims Consultants Association.